NEW Registration Requirements to use our CalAnimals Classroom- Please Read

  Attendee must sign-in with their own Employee Sub-Account or Learner Profile prior to registering.

      $25 Members (staff of CalAnimals member organizations)

Each attendee must sign-in and register with their own Employee Sub-Account. Employees may already have a sub-account. Use your work email address as username, https://calanimals.site-ym.com/login. An option to invoice the primary account holder for your agency (CEO/Director) will appear at checkout, or pay by credit card.

If you receive a Promo Code from your manager, you must use that when registering for that specific training or you will be charged.

***Email Kathy@CalAnimals.org:

• to create an employee sub-account
• to register someone other than yourself
• or to register multiple attendees on one invoice

     $35 Non-members must sign-in with their free Learner Profile credentials.

Click here to create a Learner Profile.

About this workshop:

De-escalation and Crisis Management for Animal Control and Animal Shelter Employees

Those working in Animal Control and at Animal Shelters encounter potentially hostile situations with humans on a daily basis.  How do we manage those situations and prevent them from escalating?  How do we ensure our own tone, words and body language aren’t the reason for the escalation in the first place? Additionally, how do we navigate humans experiencing crisis and traumatic events with empathy while ensuring compliance?  In this presentation you will learn valuable techniques in preventing conflict escalation and ideally resolving those conflicts peacefully. By slowing things down, creating space, changing our own body language, asking open ended questions and building rapport we can effectively diffuse most situations peacefully while also helping serve the community.

About the presenter:

Officer Todd Stosuy has been the Field Services Manager for the Santa Cruz County Animal Shelter in California since 2006 and has been an Animal Control Officer since 2003. Todd served on the Board of Directors for the National Animal Care and Control Association (NACA) from 2008 to 2017. He served as Vice President of NACA from 2010-2011 and President from 2011 to 2015. Todd has a degree from Rutgers University in Administration of Justice and Sociology with a minor in Criminology.

During his career Todd has served as Incident Commander for the Animal Shelter during numerous large-scale disasters within his community and has worked “boots on the ground” doing animal rescue in Haiti with the Animal Rescue Coalition of Haiti (ARCH). Todd has presented dozens of animal related workshops across the United States, as well as Brazil and Australia. Todd worked for several years as a Law Enforcement Trainer for the Humane Society of the United States (HSUS), as well as a consultant for the HSUS Pets For Life Program.  Todd worked with the State of Delaware Office of Animal Welfare in developing and implementing a Community Policing Program for all animal control officers in the State. Todd currently trains Animal Control Officers across the United States regarding search warrants, courtroom testimony, 4^th Amendment, de-escalation and ethics with Code 3 Associates.

During college Todd worked as an Emergency Medical Technician (EMT) with an urban rescue squad. After graduating he worked as a first-grade teacher in urban Philadelphia. This combination of education and experience working with underprivileged people has given Todd a unique perspective of enforcing animal related laws while also understanding and serving disadvantaged and houseless residents and the pets they love. Todd believes in working within the community and understanding and respecting the community’s culture, while at the same time trying to transform the challenges of that culture into strengths for the sake of the animals.

Todd shares his life with his wife, stepdaughter and 2 dogs, and enjoys doing yoga, camping, and mountain biking when off duty.